Age verification policy
How do we age verify?
Most of the time, we can age verify seamlessly in the background. We will use the details on the order to see if we can find a verified age for the person. 90% of the time this works without any issues, however, sometimes we may not be able to find a record. In this instance, we will simply ask for proof of identification and verify it manually.
Why do I need to verify my age?
All of the products on our page cannot be sold to minors. Even if the product does not contain nicotine. By purchasing from Platos Vapes you agree to allow us to perform an age verification request.
What happens if I fail to prove my age?
If you are unable to prove that you are of legal age then your order will be cancelled. It is important to use your real name on the order. To avoid any delays we advise to provide make sure the following information is accurate:
- Full name as per driver’s license or passport
- The correct date of birth
- Correct billing address
- Correct email address